Order Discount Without Cancellation is a powerful Magento 2 extension that enables store administrators to apply manual discounts to existing orders without the need to cancel, edit, or recreate them. This extension streamlines customer service operations by providing a simple interface to adjust order totals with documented discount reasons.
Magento 2, by default, does not allow applying discounts to existing orders. When merchants need to offer a price adjustment after an order has been placed, the standard process requires canceling the original order and creating a new one – a time-consuming process that disrupts the customer experience and complicates order management.
